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How to Create an Incident Response Plan for Your Business?

Pratik Patel
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Pratik Patel
  • Mar 8, 2025
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    4 min read
How to Create an Incident Response Plan for Your Business?
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Cyber threats are an ongoing threat to businesses globally. Ransomware is happening every 11 seconds, and 36% of breaches will be phishing. The average cost of a data breach has jumped to $4.88 million, and therefore, as per an IBM report, cybersecurity has become more crucial.

The real challenge isn't just avoiding an attack—it's actually how quickly and successfully you can respond to one. A well-thought-out incident response plan (IRP) allows your company to detect threats, minimize damage, and resume operations without any significant downtime.

In this blog, you will be guided on what actions you need to take, step by step, to build a robust, proactive, business-ready IRP to secure your operations and protect your reputation before it is too late. Let's begin.

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What is an Incident Response Plan?

An Incident Response Plan is a procedure for detecting, managing, and mitigating security incidents. Without an IRP, companies have wasted time, regulatory penalties, and reputation damage.

Why is Incident Response Plan Critical?

Neglecting a cyber event may cause adverse economic impacts, operational disarrays, legal ramifications, and brand deterioration. That is why a strategic incident response plan is critical to any organization.

  • Cyber Threats Are Constantly Evolving: With cyberattacks happening every 11 seconds, businesses must be prepared to respond swiftly.
  • Minimizes Financial & Reputational Damage: A delayed response can cost millions and harm customer trust.
  • Ensures Regulatory Compliance: Many industries require businesses to have an Incident Response Plan (IRP) in place to meet standards like ISO 27001, SOC 2, GDPR, and NIST.

Common Types of Security Incidents

  • Ransomware Attacks: Malicious software encrypts critical business data, demanding a ransom for decryption.
  • Phishing Scams: Fraudulent emails trick employees into revealing sensitive credentials.
  • Data Breaches: Unauthorized access leads to confidential business or customer data leaks.
  • Insider Threats: Employees or contractors misuse their access privileges for malicious purposes.
  • DDoS Attacks: Attackers flood business networks, causing service disruptions.

Steps to Create an Incident Response Plan

This step-by-step guide will help you create an effective, action-driven Incident Response Plan.

Step 1: Preparation

To effectively handle incidents, businesses must prepare in advance:

  • Assemble an Incident Response Team (IRT): Include IT personnel, security analysts, legal experts, PR representatives, and key executives.
  • Develop Policies and Guidelines: Define roles, responsibilities, and escalation procedures.
  • Implement Security Measures: Deploy firewalls, intrusion detection systems (IDS), endpoint protection, and regular backups.
  • Conduct Employee Awareness Training: Educate staff on phishing awareness, secure password practices, and incident reporting protocols.

Step 2: Identification

Early detection is crucial to mitigating risks:

  • Use Monitoring Tools: Deploy SIEM (Security Information and Event Management) solutions to track unusual activities.
  • Define Incident Criteria: Establish what qualifies as a security incident.
  • Create a Reporting Mechanism: Employees should know how and where to report suspicious activities.

Step 3: Containment

Once an incident is detected, immediate containment is essential:

  • Short-term Containment: Isolate compromised devices or systems to prevent further spread.
  • Long-term Containment: Apply patches and security updates to affected systems while maintaining operations.

Step 4: Eradication

Completely removing the threat is critical:

  • Find and Eliminate the Root Cause: Investigate how the attack occurred and remove malicious files or unauthorized access.
  • Patch Vulnerabilities: Apply necessary fixes to prevent recurrence.
  • Strengthen Security Measures: Update security configurations, enforce multi-factor authentication (MFA), and conduct penetration testing.

Step 5: Recovery

Bringing systems back online safely is the next step:

  • Restore from Clean Backups: Ensure backups are unaffected before restoration.
  • Monitor for Anomalies: Keep a close watch on network traffic and system logs for signs of further issues.
  • Gradual Restoration: Resume operations step-by-step to ensure security controls remain intact.

Step 6: Lessons Learned

The final phase is about continuous improvement:

  • Conduct a Post-Incident Review: Assess what went wrong and what worked well.
  • Update Policies: Modify security measures and update the IRP accordingly.
  • Train Employees: Reinforce security best practices to prevent future incidents.

Essential Components of a Strong Incident Response Plan

An Incident Response Plan (IRP) can take an organization a long way in being able to process security threats effectively. Here’s what it should include:

Defined Roles & Responsibilities

  • Determine what roles and responsibilities team plays in order to have a coordinated response.

Asset Inventory

  • Maintain a list of critical IT infrastructure and systems to protect.

Communication Plan

  • Establish clear communication channels for internal teams and external parties (law enforcement, customers, regulators).

Legal & Regulatory Compliance

  • Ensure adherence to industry standards such as ISO 27001, NIST 800-61, GDPR, and SOC 2.

Regular Testing & Drills

  • Conduct tabletop exercises and simulations to improve preparedness.

Best Practices for Maintaining an Effective IRP

  • Regular drills help prepare employees and response teams.
  • Keep tabs on new events and modify your security.
  • Get executive support to get funding and focus on cybersecurity initiatives.
  • Back up securely and have a strategy to recover from an incident to keep downtime to a minimum.

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Conclusion

An Incident Response Plan is not just a compliance requirement—it’s an essential component of a business’s cybersecurity strategy. By proactively preparing for security incidents, companies can reduce financial losses, protect customer data, and maintain business continuity.

Taking the time to create and regularly update an Incident Response Plan ensures your business stays resilient in the face of evolving cyber threats. Don’t wait for a breach—start building your IRP today!

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Frequently Asked Questions

How often should we update our Incident Response Plan?
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Your IRP should be reviewed and updated at least twice a year or whenever:

  • New cyber threats emerge
  • Your business undergoes major changes (new systems, policies, or regulations)
  • A security incident occurs, requiring policy improvements
How can businesses prevent data breaches?
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To protect sensitive information:

  • Implement multi-factor authentication (MFA)
  • Regularly update security patches & software
  • Train employees on phishing & social engineering threats
  • Use data encryption & access control policies
  • Deploy automated threat detection & response tools
What are the most common types of cybersecurity incidents?
FAQ ArrowFAQ Minus Arrow

The most frequent cyber threats businesses face include:

  • Ransomware Attacks: Malware that encrypts data and demands ransom
  • Phishing & Social Engineering: Fraudulent emails tricking users into sharing sensitive information
  • DDoS (Distributed Denial of Service) Attacks: Overwhelm systems to make services unavailable
  • Insider Threats: Employees or contractors misusing access to compromise security
  • Zero-Day Exploits: Attacks on unknown vulnerabilities before patches are available
How long does it take to recover from a cyberattack?
FAQ ArrowFAQ Minus Arrow

Recovery time depends on the severity of the incident and the effectiveness of the response plan.

  • Minor incidents (phishing, malware removal): 1-3 days
  • Ransomware or data breach: Weeks to months, depending on response and backup availability
  • Major network compromise: Several months for full remediation and compliance reporting

About the author

Pratik Patel

Pratik Patel

Pratik Patel is the founder and CEO of Alphabin, an AI-powered Software Testing company.

He has over 10 years of experience in building automation testing teams and leading complex projects, and has worked with startups and Fortune 500 companies to improve QA processes.

At Alphabin, Pratik leads a team that uses AI to revolutionize testing in various industries, including Healthcare, PropTech, E-commerce, Fintech, and Blockchain.

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